Returns & Refunds policy

You are entitled to cancel your order within 30 days without giving any reason for doing so.

The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail greenbharatyatrra@gmail.com

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

CRefund and Return Policy

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At Green Bharat Yatrra, we are committed to transparency and customer satisfaction. As a non-profit organization, our primary activities involve environmental initiatives and fundraising. Please read our refund and return policy carefully before making a donation or purchase.

1. Donations

  • All donations made to Green Bharat Yatrra are voluntary and non-refundable.

  • Once a donation is processed, we do not offer refunds, except in cases of technical errors or duplicate transactions.

  • If you believe there has been an error in your donation, please contact us within 7 days of the transaction.

2. Merchandise Returns and Refunds

  • If you have purchased any merchandise from our website, you may be eligible for a return or exchange under the following conditions:

    • The request is made within 7 days of receiving the product.

    • The item is unused, undamaged, and in its original packaging.

    • Proof of purchase (receipt or order confirmation) is provided.

  • Non-Returnable Items:

    • Customized or personalized products.

    • Digital products, including e-books, templates, or online resources.

  • Refund Process:

    • Approved refunds will be processed within 10-15 business days.

    • Refunds will be credited to the original payment method used during the purchase.

    • Shipping and handling charges are non-refundable.

3. Cancellations

  • Orders for physical products can be canceled within 24 hours of purchase.

  • Donations cannot be canceled once processed.

4. Reporting an Issue

If you have concerns regarding a donation or purchase, please contact us at:
✉️ Email: greenbharatyatrra@gmail.com
📞 Phone: +91- 7888322711
🌍 Website: www.greenbharatyatrra.org